Terms of Service

Last updated: August 17, 2026

Welcome to Haelix Co. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. General

Haelix Co operates this online store and provides the products, services, content, and functionality available through the website.

We reserve the right to update, modify, or discontinue any part of the website or our services at any time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, color, packaging, or specifications may occur due to screen settings, manufacturing variations, supplier changes, or other factors.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product, or promotional errors.

If an order has been placed at an obviously incorrect price due to a technical or human error, we may contact you regarding the order and, where appropriate, cancel the order and issue a refund.

4. Orders

Placing an order constitutes an offer to purchase products from Haelix Co.

We reserve the right to accept, reject, limit, or cancel an order where necessary, including where:

• A product is unavailable

• There is a pricing or listing error

• We suspect fraudulent or unauthorized activity

• Shipping restrictions apply

• The information provided by the customer is incorrect

• Fulfillment is not reasonably possible

If we cancel an order after payment has been received, any eligible refund will be processed according to our Refund Policy.

5. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for ensuring that your shipping address, phone number, email address, and other order information are correct.

Haelix Co may not be responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

6. Shipping and Delivery

Orders may be fulfilled through third-party suppliers, fulfillment partners, and courier services.

Estimated processing and delivery times are provided in our Shipping Policy.

Delivery times are estimates and may be affected by courier delays, weather, holidays, customs, incorrect addresses, or other circumstances outside our reasonable control.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.

Please review that policy before placing an order.

8. Intellectual Property

All content on the Haelix Co website, including text, graphics, logos, photographs, designs, product descriptions, website layouts, and other materials, is owned by or licensed to Haelix Co unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

9. Prohibited Uses

You agree not to use our website:

• For unlawful purposes

• To commit fraud

• To interfere with website security

• To attempt unauthorized access

• To transmit malicious software

• To impersonate another person or entity

• To collect information about other users without authorization

• To misuse our products, website, or services

10. Third-Party Services

Our website may use third-party services, applications, payment processors, suppliers, fulfillment providers, and shipping companies.

Your use of third-party services may be subject to the terms and policies of those providers.

11. Limitation of Liability

To the extent permitted by applicable law, Haelix Co will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Force Majeure

Haelix Co will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, internet failures, supplier disruptions, or other extraordinary events.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised effective date.

14. Governing Law

These Terms shall be governed by the applicable laws of India, subject to the rights and protections available to consumers under applicable law.

15. Contact

For questions regarding these Terms:

Haelix Co
Email: Info@haelix.com